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ISO 9001:2015 Certified

Quality Management at Thal

ISO 9001:2015

The International Organization for Standardization (ISO) is responsible for developing and managing thousands of different standards. Most of these are product-specific, but some standards apply to generic management systems. ISO 9001 is the international standard for quality management systems.

We are proud to be ISO 9001:2015 certified. A successful audit has demonstrated that we meet all the requirements of this international standard. The new ISO 9001:2015 standard views quality management more as a strategy and talks only about a management system and documented information. Thus, a quality manual and process descriptions are no longer mandatory.

With the ISO 9001:2015 certification, we can demonstrate that our services are of high quality and that we continuously strive to improve our processes.

ISE 9001 Logo Electronics Production, Thermal Interface and LED production
A person with long hair in a ponytail, wearing a blue lab coat, is using a microscope to examine an electronic circuit board in the Netherlands-based TIM laboratory. The background shows technical equipment and another individual in a blue lab coat working on LED modules.
Commitment to Excellence

Quality is Key

For over 20 years, Thal Technologies has been a leader in custom LED modules and in the field of thermally conductive materials and thermal interface materials, utilized in a wide range of electronics and LED solutions. Our commitment to selecting only the highest quality materials reflects our deep dedication to excellence at every level of our operations. At Thal Technologies, quality isn’t just a goal—it’s a fundamental part of our business ethos.

We don’t just keep pace with industry advancements; we actively push the boundaries through continuous research and development. Our in-house R&D team is a cornerstone of our innovation, driving us to explore new materials, techniques, and technologies. This dedication ensures that we not only meet but exceed the evolving needs of our clients.

Moreover, Thal Technologies is committed to the ongoing development and optimization of our processes and the professional growth of our employees. We challenge ourselves daily to deliver the best possible outcomes, ensuring our solutions are at the forefront of the industry. Our proactive approach to innovation and quality makes us a trusted partner in the electronics, LED, and Thermal Interface markets, continually enhancing our offerings to better serve our customers.

Three people in lab coats work in a bright laboratory with large windows. One person with curly gray hair on the left holds something in white tissue, while another person in front looks on. In the background, a person with glasses focuses on an experiment involving thermal interface material.
Driving Continuous Improvement Through Proactive Quality Management

Our Quality Assurance Process

At Thal Technologies, the Quality Department plays a pivotal role in upholding and advancing our company’s commitment to excellence. Tasked with overseeing our quality policy, this department is integral to managing our quality management system. It not only ensures compliance with established standards but also provides valuable insights into the quality of our manufactured products.

Our approach to quality management emphasizes not just assurance but continuous improvement. We are dedicated to enhancing our processes and outputs, ensuring that each product not only meets but exceeds the rigorous expectations of our clients and the industry. This proactive focus on enhancement helps us maintain our leadership in delivering high-quality solutions in electronics and LED technologies.

7 key quality management principles

Focus Areas for ISO 9001:2015 Compliance

1. Customer Focus
The primary goal of ISO 9001:2015 is to enhance customer satisfaction through the effective application of a company’s QMS, including processes for improvement and assurance of conformity to customer and applicable statutory and regulatory requirements. We continuously work to understand and meet our customers' needs and expectations.
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2. Leadership
Leadership and commitment from top management are crucial under ISO 9001:2015. Our management team takes a leading role in ensuring that the quality management system is integrated into our business processes, and that the quality policy and quality objectives are established and are compatible with the context and strategic direction of our organization.
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3. Engagement of People
At Thal Technologies, we recognize that our employees are the essence of our success. We ensure that our team members are competent, empowered, and engaged in delivering value. We promote teamwork and collaboration to harness the collective talent and creativity that contribute to our goals.
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4. Process Approach
We manage our activities and resources as processes that produce outputs that can be continuously measured and improved. By understanding and managing interrelated processes as a system, Thal Technologies contributes to the organization’s effectiveness and efficiency in achieving its intended results.
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5. Improvement
ISO 9001:2015 focuses on continual improvement as a necessary component of a quality management system. We consistently strive to improve our products and services to meet or exceed the expectations of our customers and to ensure the sustainability and profitability of our business.
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6. Evidence-based Decision Making
Decisions based on the analysis and evaluation of data and information are more likely to produce desired results. At Thal Technologies, we use a robust approach to data analysis as part of our decision-making process to ensure that our business strategies and processes are on solid ground.
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7. Relationship Management
Managing our relationships with stakeholders—including suppliers—is vital. We focus on building mutually beneficial relationships that support our long-term strategies, which in turn improves the performance of both our organization and our network.
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ISO 9001:2015 sets global standards for Quality Management Systems (QMS) and is designed to help companies ensure that they meet the needs of customers and other stakeholders while also meeting statutory and regulatory requirements related to a product or service. At Thal Technologies, we ensure adherence to this standard through several key focus areas. 

By adhering to these principles, Thal Technologies maintains its ISO 9001:2015 certification and ensures the highest quality of service and product delivery, enhancing customer satisfaction and business performance.

Discover Our Commitment Through Success Stories

Don’t Just Take Our Word for It

Explore the tangible successes we’ve achieved with our clients through our detailed case studies. Each story showcases our dedication to excellence and collaborative spirit in overcoming challenges and delivering innovative solutions across various industries.

Case Study

Custom Electronics

Case Study

Custom LED solutions

Case Study

Custom LED Solutions

Case Study

Custom Electronics

Learn More About Our ISO Certification

Contact Us

If you would like to discuss Thal Technologies’ ISO certification in more detail or have any specific questions about your project, we’re here to help. Please feel free to reach out to us directly. You can contact us by phone at +31 (0) 36 202 60 60 or via email at info@thal-technologies.com. We look forward to assisting you and providing the information you need.

A man wearing glasses and a light blue shirt speaks and gestures while sitting at a table with a laptop displaying information about LED modules. He faces a woman with red hair who is blurred in the foreground. Behind him is a painting depicting several people, and a potted plant is nearby.